Privacy Policy

Privacy Policy Statement by Hot Matches Online.com

Although our services involve collecting all personal information about our clients, we have gone out of the way to preserve privacy of our each and every respected client. We ensure 100% privacy and confidentiality of all the information that we receive from the clients end. In our effort to secure client’s information, we mainly focus on protecting all “customer identifiable” information that any individual will prefer to keep secret. This information includes client’s name, address, contact numbers, e-mail address and all.

We have always respected the privacy of our clients and have taken every measure to maintain it. We have never encouraged or been involved in any sort of unauthorized use of any personal information and consider it to be extremely unethical as well as offensive.

Being a member of hotmatchesonline.com and providing us with all your personal details implements that you have accepted and have full consent to the method of our services that has been mentioned in this policy.

Privacy Policy FAQs

1. What information does Hot Matches Online.com collect?

• Private Information

Private information defines any information which can be accessed by others to contact a user other than through Hot Matches Online.com or allows the collection of user information that are not displayed on the site. We gather this information from the members and guests who apply for the different services that we provide. Private information includes first and last name, e-mail addresses, user-specified password, credit card number, checking account information, zip code, mailing address and telephone number.

• Public Information

Public information refers to the personal information that might be displayed on the site with the consent of individual members. Age, gender, height, photograph and telephone number are included within this information category. We are bound to collect these personal details in order to bring the most compatible people together. This information might or might not include age, gender, religion, telephone number, lifestyle information, profession, income range, geographic location, horoscope, photograph, video and customer-specified Hot Matches Online.com username.

• Aggregate Information

Aggregate information is the information which we gather from all the visitors of our site. This information is not personally identifiable; it includes data like IP address and browser type.

2. What does Hot Matches Online.com do with the obtained information?

• Private Information

We mainly use e-mail addresses of our members to verify their enrollment and to send them system e-mails on behalf of our other members. We never disclose e-mail addresses of our members to others. We further use e-mail addresses of our users to send them news concerning our site. But it is totally up to the users to decide whether they would like to receive such mails or not. By unsubscribing users can choose not to receive any such e-mails. We may also use e-mails as a private correspondence to interact with the users regarding customer services issues. The financial information we collect is primarily used to bill the users for services and products. All the other private information that we collect from the users are kept confidential. It is not disclosed unless required for legal issues or for the protection of our members.  Users can delete or update any private information at any time except the financial information that they submit during the financial transaction process and few account-related information that were collected at the time of registration.

To edit the private information: Login to your Hot Matches Online.com account > Click on My Account> Update information and submit.

• Public Information

Public information is basically intended to be viewed by any visitor of the site. It is used by the visitors for the purpose of searching and matching. One cannot use this information to identify a particular member by their names, addresses or other information except for photographs, which are posted voluntarily. Posting telephone number is optional. A member can choose to display their numbers only to other premium members. This display preference can be changed anytime from the My Contact Detail page.

To update public information: Login to your Hot Matches Online.com account > Click on My Profile> Update information from the Edit options and submit (in order to prevent misuse, some information like date of birth can be edited only on request. Go to the Help option and then to the Write to Customer Relations options and send your request.

• Aggregate Information

Your IP address, browser type and server related information are used for our website’s general administrative purposes. In the dealings with the members of our website, we provide absolute transparency. Therefore, some details like “last online date” and all are displayed in the profiles of every member. Read message notifications are also provided to the sending members.

Login ids and IP addresses of users are stored for security purposes in order to track them down incase they perform any illegal activity.

3. Whom does Hot Matches Online.com share the information with?

In order to maintain user’s privacy, we do not sell, trade, share, give away or rent any of the personal information of our users, except those for which users are expressly informed on the site or as mentioned in our privacy policy. However, we have the right to disclose identifiable information of our user’s if required for any legal issues or when we believe that disclosure of such information is required in order to protect our rights and or meet the terms with court order, judicial proceeding or any legal process mentioned on our site.

However, without the consent and express permission, Hot Matches Online.com will never share any personal information of their members.

4. How does Hot Matches Online.com deal with the links of other websites?

Although, Hot Matches Online.com contains links to various other websites, the site will not bare any responsibility for the privacy practices of those websites. We recommend users to be extra careful when they leave our site and also encourage them to read the privacy policy of each of the websites before providing any personally identifiable information. This privacy statement and policy is solely applicable to the information obtained by Hot Matches Online.com.

5. What are Cookies?

Cookies are those small text files that can be added to the memory of the user’s browser, in order to help a website to recognize repeat users, to track the behavior of usage and to facilitate the ongoing access of users to a site. It is further used for collecting aggregated data for improving the content in order to undertake targeted advertising. Cookies are used by Hot Matches Online.com to keep a track on your personal preferences and also to deliver various services.

If users do not want their information to be collected through cookies, then they can deny the cookie feature from their respective browsers. They can further delete the cookie files from their computers as well. In this respect it is our duty to inform the users that disabling cookies on their browser or deleting the cookie files from their computer might prevent them to use certain features on Hot Matches Online.com. or participate in its services.

Hot Matches Online.com uses cookies to cater its services, to deliver the users content related to their interest and to save user passwords, so that they do not need to enter their passwords every time they visit a page on the site.

Please note that we use cookies only to recollect information that are sent to your computer from our website. We cannot access any of the information that Hot Matches Online.com did not sent.

However, some business partners of our website might use cookies on our site. Please note that we do not have any access or control over those cookies.

6. How to edit, update or remove personal information from Hot Matches Online.com?

On Hot Matches Online.com users can edit or remove both private and public information from the database. However, there are certain information that cannot be changed or deleted by the users such as the financial information that users submit during the financial transaction process and few account-related information that are collected at the time of registration.

7.  How does Hot Matches Online.com inform members about any changes in their privacy policy?

Whenever there is any change or modification in our privacy policy, we provide a link to those changes on our Homepage to inform our users and keep them updated. We make sure to notify our members though e-mails, if at any point of time we decide to use personally identifiable information of users in a form that is different from the form that was stated during the collection of information. It is absolutely on the users, to decide whether they would allow us to make those changes or not.

8. How does Hot Matches Online.com secure personal information of members?

Hot Matches Online.com takes every measure to protect the user’s information. We use the best encryption software to protect sensitive information like credit card numbers and all. We also give our full effort to protect user’s information offline. We primarily follow the industry standards that are generally accepted, to protect personal information of the users both during transaction as well as after receiving it. Personally identifiable information are revealed only to the officials who perform specific jobs that essentially require those information. We have further taken measure in preventing misuse of photographs. We do not allow downloading or copying photographs from our site.

9. What is the e-mail policy of Hot Matches Online.com?

E-mail is the primary means that we use for finding a match for our members on Hot Matches Online.com. We use e-mails to do the following services:

• Response of other members to ones profile.
• Partners matches for individual user
• Newsletter to update users about the latest features of our website
• Announcement of special events (occasional)

All Hot Matches Online.com members are subscribed to all these facilities as a part of our matchmaking services. Users can customize their subscriptions to one or even more of the mentioned facilities. The “My Alert Manager” will help users to manage their e-mail subscription on their own.

We further ensure that the e-mail address of every user is secured with us, unless the member expressly permits us to share it with someone. We do not even allow one Hot Matches Online.com member to see the e-mail address of another member.

The friend’s e-mail address option will allow users to send interesting profiles or articles to their friends. Hot Matches Online.com uses the e-mail address of a user’s friend to send a one-time message for each request. They will not receive any further e-mails from us unless they subscribe for our services.

10. How and where to contact Hot Matches Online.com?

For any further query regarding our privacy policy, our services or our methods please e-mail or contact us at the following addresses:

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